Legal

Privacy Policy

Thunzi AI collects account, contact, billing, usage, and monitoring configuration data to provide reputation intelligence, sentiment analysis, reporting, alerts, and customer support.

How we use information

We use data to operate the platform, secure accounts, process enquiries, generate reports, improve monitoring quality, and communicate with customers about product activity or requested services.

Retention and control

Customer data is retained only as needed for service delivery, legal obligations, security, analytics, and support. Customers may request access, correction, export, or deletion subject to contractual and legal limits.